"I am writing on behalf of my entire family, the family of Eileen Cranford. Mom passed away on September 11th at JRC and over the past few weeks, our family has had the opportunity to reflect on the last few years of mom's life and how Alzheimer's impacted her life. Although Mom's abilities declined as the illness progressed, every day she lived there she was treated with compassion and dignity by your entire staff. Our first meeting at your facility was with Sharon Sharland. Sharon set us at ease and made this transition easier for us with her compassion and patience. Even before we met the rest of the staff, we knew this was the right place for Mom. Each staff member we met just proved us right. And not only your staff, but the other professionals who joined Mom's care team. Each person who dealt with Mom or with us did so with much concern for Mom and the rest of our very large family. Despite the many demands of caring for an Alzheimer's patient, the staff handled each new challenge with care and professionalism. As Mom's health began to fail over the weeks before her death, everyone there took her care to a new level. We will always be thankful for the outstanding care that Mom and our family received. Our only regret is that we did not have the opportunity to personally thank each member of the team for all that they did for us.
In an effort to express our gratitude, we enclose a check for the employee fund. It is our hope that the entire team who cared for Mom will realize the extent of our gratitude for their outstanding care of our mother."
"This service is great. My mom loves her companion and I am at ease knowing she has someone there with her."
"About eighteen months ago I drove over to Woodbridge to tour the facility and talk with you about my widowed mother-in-law, who was clearly struggling in the home she had cherished for years. She was becoming increasingly forgetful, increasingly agitated by small decisions, and increasingly disconnected from both activities she had previously enjoyed and people she had previously socialized with. She could no longer drive safely, handle money appropriately, shop, cook, and consume nutritious meals, follow a medication routine, and maintain a daily schedule. Clearly, something needed to be done. To compound the problem, we lived in the Boston area; she lived in New York City.
But Gloria was resistant. No surprise. You had to explain it so clearly to me, Harriet: Part of aging is the inability to accept that one's long-time environment is no longer preferable, or even safe. You thought a crisis might have to occur in order for Gloria to move to Woodbridge, and you were right.
Luckily, when that crisis came - Gloria fell and broke her arm - you were ready. A respite apartment was available, and immediately after being seen by the doctor in New York, my mother-in-law was driven by my husband directly to Woodbridge. The caring staff and comfortable surroundings enabled her to begin her recovery. And when the time in the respite room elapsed (a generous eight weeks), you were ready with an apartment for her.
Assisted Living is a terrific model for today's "super" seniors. And it's a terrific option for the children of those super seniors to consider when determining how best to care for their parents. Thanks for being there when we needed you."
Amy Cohn and Seth Berman
"I am writing to attest to the very satisfying services provided to my mother at Woodbridge Assisted Living in Peabody, Massachusetts. She had moved back to Massachusetts three and a half years ago from Florida because of health problems as well as mobility problems. At first she was living with in my home in Peabody with help from home health care providers. The was unsatisfactory because she was alone for most of the day and because my home was not adapted to the use of a walker.
We got a call from Woodbridge about two months later and since my mother knew some people living there she wanted to go. Her experiences at Woodbridge have been perfect for her. She participates in all activities from exercise classes and outdoor walks (even with her walker) to lectures, movies, entertainment and religious programs and services. Woodbridge provides transportation every Saturday morning for her to go to a local temple for services. Meals have been wonderful - almost like being in a hotel dining room. She gets choices for every meal, and cooks will provide any other requests if possible. When she was living in Florida, she complained to me that everything tasted the same: terrible! Probably this was because she was getting everything pre-cooked and it was not very healthy. Since coming to Woodbridge, her food has been tasting fine.
What a relief Woodbridge has been for me - knowing that she gets the assistance she needs and that she is so happy there. Two years ago, she fell and broke her pelvis and hip. Throughout her rehabilitation she kept saying, " I hope I can go back to my Woodbridge." She did!"
(daughter of a resident)
"Mary was scheduled for cataract surgery with only a niece living close by as her support network. The niece is busy with her own family and career but she committed to bringing her aunt to the doctor for the procedure. However, the niece was not able to stay with Mary when she returned home to administer eye drops or provide general assistance if needed. Mary's niece heard about our home care private duty services and contacted the office. Home care set up a private aide to be with Mary the minute she returned to her assisted living community. Our care aide stayed with Mary through the evening and until the next morning. The niece as well as Mary were very satisfied with this service and would use us again without hesitation."
"Three and a half years ago my mother-in-law, Sylvia Burg, moved from Florida to Woodbridge Assisted Living in Peabody, Massachusetts. She felt comfortable at Woodbridge from the beginning. Staff treated her, and all the other residents with the utmost dignity and respect. All staff, from the Executive Director to the waitresses and cleaning personnel, call each resident by name and interact personably. Staff doesn't hurry residents. This translates to a low- keyed, friendly, and happy ambiance at Woodbridge.
My mother-in-law has enjoyed many wonderful activities at Woodbridge, both on and off the premises. There are plenty of activities which appeal to a variety of tastes, including, to name a few: concerts and plays, a monthly book club, shopping, bingo, word games, movies, in-house Shabbat Services and rides to the local Synagogue each Saturday, interesting lectures, sing-alongs, and art activities. Each night, when I ask my mother-in-law about her day, she says,"Oh, I was busy today!"
Being a Kosher facility is critical for my mother-in-law, who kept Kosher all her life. She enjoys the variety and quality of the meals.
Staff seem to be on top of problems when they arise. A few times, my husband and I have received calls promptly when my mother-in-law has fallen and on a few other occasions when there may have been a question or concern. Our family feels confidence and trust in the professionalism exhibited by personnel at Woodbridge.
We feel lucky that my mother-in-law can enjoy such a quality assisted-living facility as Woodbridge."
Sondra J. Burg
"My Uncle Norman married Sara early in the 1950s. He was a Holocaust survivor, and they married older than most of their generation and never had children. When Sara became ill, requiring nursing home placement the JRC was the obvious choice, given the couples strong Jewish identity. Shortly after Sara moved to the JRC, it was clear that Norman was lost without her, and not able to live independently in their Swampscott home. To my husband and I, choosing Woodbridge was an easy decision.
For Norman, living in a Jewish environment was important, and Woodbridge provided that. Deciding to move out of his home was difficult for Norman, but he made the transition beautifully. Unfortunately, Sara passed away not long after Norman's move. The staff and administration of Woodbridge provided a supportive and caring environment during his period of mourning.
Since that time, Norman has blossomed at Woodbridge. He is a visible and active member of the Woodbridge community. For physical activity he utilizes the gym daily, and in good weather walks the perimeter of the building. For intellectual stimulation Norman especially loves programs such as current events and discussion groups. Going to the Symphony and movies of special interest with Woodbridge has been a new experience for him. Over the years that he has lived at Woodbridge Norman has made good friends with other members of the community.
Not only as a family member, but also as a geriatric social worker, I believe that Woodbridge provides a safe, caring, and comfortable environment for the elder generation of the North Shore and beyond."
(Niece of a resident)
"To the entire staff at Woodbridge - words cannot express how much my family and I appreciate the care you gave our Dad, Saul Freedman. We thank you from the bottom of our hearts.
A special thank you goes to his aides, who dressed him each morning, got him ready for bed, showered him, did his laundry and hung his many golf shirts. To packing him for his trips to Florida and unpacking him with a lot more clothes then when he left. You were always cheerful and kind to him and to us.
The atmosphere at Woodbridge is what counts. Your staff personifies a warm and caring place, giving residents respect and dignity.
I miss my Dad terribly, but I know that for the past 3 years he was in the best facility for him, and my brother and myself.
Thank you to all who were able to attend his funeral. He was a very special man and we are blessed that he was our Dad."
The Freedman Family
Harriet & Ted, Dr. Rob & Shelly Freedman
"Donna lives in California and her Mom, Janet, moved into a North Shore Assisted Living a few months ago. Janet has multiple medical appointments each month and is unable to go alone. Donna heard about our private duty services and was relieved to know that in her absence, someone will accompany her Mom to the appointment and provide her with feedback of the results. As Janet ages in place and her memory impairment increases, Donna feels relieved that someone is there with her Mom."